share broking, broking services,brokerage firms,equity trading,India online trading,online trading,Online IPO,PMS, Broking,commodity broking

1. Whats your branch code & name?

Branch Partner Name : Branch Code :

2. How long have you been with Bonanza?

Less than 6 months 6-12 months 13-24 months More than 2 years

3. What is the team size for your location (incl yourself)?

1-3 4-6 7-10 More than 10

4. What all Business Segments are you operating in?

Equity F&O Commodity Currency Mutual Funds Insurance

5. How many TOTAL CLIENTS do you have?

0-25 26-50 51-75 76-100

6. How many active clients do you currently have?

Less than 15 16-30 30-50 50-75 More than 75

7. How many new clients did you add in last 30 days?

Zero 1-3 4-7 8-12 13-20 More than 20

8. Pls rate Bonanza on the various parameters mentioned here (so that we can improve our services much faster)

	Very poor	Not so good	Better than most	Best in the Industry
Research Calls- - Intra Day
Research Calls- - Fundamental
RMS terms
Quality of Trading Platform
Quality of Back Office System
Connectivity & Uptime
Initial Training & Support from Bonanza
Brand Name
Access to Senior Management
Time taken for Query resolution
Time taken for Account Opening
Advertising Support from Bonanza
Cross –selling (Insurance/Mutual Fund/IPO) support from Bonanza
Timely & Accurate payouts to Biz partner
Timely & Accurate payouts to Clients

9. Please let us know the support from BD Desk

	Very poor	Not so good	Better than most	Best in the Industry
Overall Support from Coordinator
Query Solving
New product Information

10. What support do you need from Bonanza to double your existing volumes in the next 3 months?

Customers can send in their grievances to: grievances@bonanzaonline.com

Designed, Developed and Content provided by C-MOTS Infotech ( ISO 9001:2000 certified )